Front Desk Agent - Little Ocmulgee Lodge

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BY SUBMITTING MY APPLICATION ELECTRONICALLY, I AGREE WITH ALL OF THE TERMS AND CONDITIONS SET FORTH BY CORAL HOSPITALITY.

• I certify that all information provided on this application is true and accurate. I understand that any false statements, misrepresentation, or omissions made on this application will be considered sufficient cause for CORAL HOSPITALITY to deny or terminate my employment upon discovery. I understand that employment with CORAL HOSPITALITY is ‘at will’ and therefore for an indefinite period of time. If employed, I may terminate my employment at any time and CORAL HOSPITALITY may terminate or modify the employment relationship at any time, with or without motive or cause. I understand that I am not guaranteed a specific shift, schedule or work assignment to work overtime. If employed by CORAL HOSPITALITY, I will abide by its rules, regulations, policies and procedures.
• I hereby authorize all individuals and organizations named or referred to on this application to answer all questions that may be asked and give all information that may be sought in connection with this application. This may include, but is not limited to work history, criminal records, licensure, certification, education and driving record. I also certify that any individual or organization furnishing information concerning me shall not be held accountable for giving this information. I hereby release said individuals and organizations from any and all liability that may be incurred as a result of furnishing such information.
• Finally, I freely and voluntarily agree to undergo drug testing as part of the application process, or at any time during my employment with CORAL HOSPITALITY. I understand that either refusal to submit to the test or failure of the test per CORAL HOSPITALITY’s policy will disqualify me from consideration and/or continuation of employment.

Coral Hospitality and its managed properties are equal opportunity employers committed to hiring a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law.

Pre-employment background screening will be conducted on candidates who accept a job offer. We participate in E-Verify. DFWP/EEO/AA/Minorities/Females/Disabled/Veterans

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THIS IS A GREAT OPPORTUNITY for a hard-working, cheerful, positive individual who can work as a Front Desk Agent at our Resort.  The best person for this position will demonstrate a good work ethic, dependability, team work and a willingness to learn.  We are looking for outstanding individuals who will make us smile. 

HOURS/SHIFTS:  Hours for this position: Open availability required including day and evening shifts, weekends and holidays. 


EXPERIENCE/EDUCATION:  At least one year of front desk experience, within a hotel/resort is preferred. Other positions involving high levels of Customer Service will also be given preferred consideration.

In this role, the Front Desk Agent will perform following essential functions:

  • Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
  • Respond to guest inquiries, concerns and complaints as needed
  • Answer phones and enter reservations
  • Process all payment types such as room charges, cash, debit, and credit cards.
  • Process check-outs including resolving any late or disputed charges.
  • Coordinate with other departments, including Housekeeping and Maintenance in order to ready rooms for arrivals.
  • Communicate parking and other procedures to guests and visitors.
  • Supply guests with directions and information regarding property and local areas of interest.
  • Assist guests over the phone with making reservations
  • Additional duties as assigned including following established SOPs.

Little Ocmulgee Lodge and Park is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

Pre-employment background screening will be conducted. 

DFWP/EEO/AA/Minorities/Females/Disabled/Veterans

Location: Helena, GA
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Apply at: https://coral-hospitality-llc.prismhr-hire.com/job/53669/front-desk-agent-little-ocmulgee-lodge