The Inn at Patrick Square is a conveniently-located, beautifully-refined, modern expression of traditional southern architecture and hospitality. Artfully accented with Clemson history and pride, the Inn is a place to stay, a place to gather, a place to celebrate, and a place to learn. It is a thoughtful reflection of the heart and soul of Patrick Square and the Upstate.
We exist to create experiences and to serve a purpose. Our Purpose is our Guests and the Experiences that we all create are their Memories.
We are currently looking for a Night Auditor-Front Desk Agent (3PM-11PM) to join our amazing team!
SUMMARY: Under the direct supervision of the General Manager, this position is responsible for the overnight operations of the Inn, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services at the Inn at Patrick Square.
Greets, registers and assigns rooms to guests
Issues room key
Answers inquiries pertaining to the Resort, shopping, dining, entertainment and travel directions
Keeps records of room availability and guests’ accounts
Computes bill and collects payment for guests
Makes and confirms reservations
Posts charges such as room, food, or telephone to guest accounts
Manage nightly resort operations
Verify revenue from all sources is accurately balanced, follow up on any discrepancies
Post any transactions needed
Perform end of the day procedures
Produce daily reports for departments and department heads
Experience: Previous Night Auditor experience is a Plus! Six months to one-year related experience and/or training; or equivalent combination of education and experience
Must be authorized to work in the United States
Must be at least 21 years of age
Must be able to accurately follow instructions, both verbally and written
Must possesses excellent communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Must be able to work under pressure
Must have strong computer skills
Must be able to work in a fast-paced environment
Must have excellent listening skills
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with guests and Colleagues
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
The Inn at Patrick Square is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Inn at Patrick Square does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws, EOE/DFWP. The candidate must be able to lift 50 pounds and push or pull 100 pounds and be able to stand and walk for an extended period of time. Background checks are performed.